Attune Terms of Service
Last updated: 2026-04-23
1. Purpose of the service
Attune ("Service") is a wellness app that provides an EFT (Emotionally Focused Therapy)-informed AI coach to help users notice and express emotions and repair relationships. It is not a medical service and does not substitute for clinical diagnosis or treatment.
2. Eligibility
- You must be 18+ to sign up and use the Service.
- In emergencies (risk of self-harm or harm to others) use emergency resources first, not the Service.
- Couple features may be restricted if we detect intimate-partner violence, stalking, or surveillance signals.
3. Accounts
- You are responsible for protecting your credentials.
- Do not transfer or share your account.
- We may suspend an account without prior notice if abnormal access is detected.
4. Subscriptions & billing
- Subscriptions are billed through Apple App Store / RevenueCat and auto-renew per the purchased term.
- Cancel any time in App Store settings. Cancellations take effect at the end of the current billing cycle.
- Refunds follow Apple App Store's policy.
5. Prohibited conduct
Violations may result in immediate account suspension:
- Submitting another person's mental-health data without consent.
- Automated scraping or bulk access.
- Fraudulent payment or quota evasion via multiple accounts.
- Encouraging minors to use the Service.
6. Intellectual property
- The EFT knowledge base, prompt templates, system design, and code are the property of the Service provider.
- You retain copyright in the conversation content you submit. We use it only as needed to operate the Service.
7. Disclaimers & liability limits
- The Service is provided "as is" with no guarantee of clinical outcomes.
- We are not liable for outages caused by war, disasters, or large-scale infrastructure failure.
- Our liability is capped at the subscription fee paid for the current billing cycle, except where non-waivable consumer law says otherwise.
8. Termination
- You can end this agreement at any time by deleting your account.
- We may terminate for a material breach.
- Retention periods in the Privacy Policy continue to apply after termination.
9. Governing law & disputes
- Governed by the laws of the Republic of Korea.
- Disputes are brought before the court with jurisdiction over the user's address, subject to applicable international consumer law.
10. Contact
- Email: support@eftcouples.com
11. Changes
We may amend these Terms with prior notice. For material changes we will request re-consent in-app.